Introduction: The MovingUp Difference
At MovingUp, we’ve built our reputation in Vancouver and surrounding areas on a simple principle: moving doesn’t have to be stressful. Since our founding, we’ve dedicated ourselves to providing exceptional moving services throughout Vancouver, Burnaby, North Vancouver, and West Vancouver. While we could tell you about our professional team, our comprehensive services, or our commitment to timeliness—we believe our customers tell our story best.
Today, we’re sharing real experiences from Vancouver residents who have trusted MovingUp with their relocations, furniture assembly, packing needs, and more. These stories highlight why so many locals choose us as their moving partner and continue to recommend us to friends and family.
Our Comprehensive Service Offerings
Before diving into our customer experiences, let’s briefly outline the complete range of services MovingUp provides:
- Professional Moving Services: Local moves within Vancouver, Burnaby, North Vancouver, and West Vancouver
- Dumping Services: Responsible disposal of unwanted items during your move
- Assembly & Disassembly: Expert handling of furniture and fixtures
- Packing & Unpacking: Complete packing solutions to protect your valuables
- Storage Solutions: Secure storage options when needed
Vancouver Moves: Urban Challenges Conquered
Moving within Vancouver presents unique challenges—from navigating busy downtown streets to managing moves in high-rise apartments. Our Vancouver customers consistently highlight our team’s ability to handle these urban moving scenarios with ease.
The Downtown High-Rise Challenge
Downtown Vancouver’s apartment buildings require specialized knowledge and careful coordination. One customer, Sarah L. from Coal Harbour, described her experience: “Moving from a 20th-floor apartment could have been a nightmare, but the MovingUp team made it seem effortless. They coordinated everything with building management, used protective coverings in the elevators, and worked efficiently within the tight moving window. Not a single item was damaged, and they even helped rearrange furniture in my new place until everything was perfect.”
This attention to detail represents our standard approach to Vancouver moves. We understand the permitting requirements, parking challenges, and building-specific regulations that make urban moves complex. Our teams arrive prepared with all necessary equipment and protocols to ensure a smooth experience, even in the busiest downtown locations.
West End to Kitsilano: A Seamless Transition
When the Peterson family moved from the West End to Kitsilano, they were concerned about moving their extensive art collection and antique furniture. “We’d collected these pieces over decades of travel, and many had both financial and sentimental value,” explained Robert Peterson. “The MovingUp team treated each piece as if it were their own. They used specialized crating for our artwork, carefully wrapped each furniture piece, and even took photos before disassembly to ensure proper reassembly. Their attention to detail was remarkable.”
Burnaby Relocations: Efficiency and Care
Burnaby residents have consistently praised our efficiency and care during relocations within this growing city. Whether moving to a larger family home in Burnaby Heights or downsizing to a condo near Metrotown, our customers appreciate our adaptability.
Family-Focused Moving in Burnaby Heights
The Williams family, moving to a larger home to accommodate their growing family, shared: “With three young children and a household full of toys, books, and family heirlooms, our move felt overwhelming. The MovingUp team arrived with color-coded labels for each room, helped organize boxes by priority, and even set up the children’s rooms first so they could feel settled immediately. This thoughtfulness made a stressful transition so much easier.”
This family-centric approach extends to all our Burnaby moves. We understand that relocating is about more than moving boxes—it’s about transitioning lives and creating new beginnings in familiar surroundings.
Metrotown Condo Downsizing
Transitioning to a smaller space presents its own challenges. Margaret D., who downsized from a family home to a Metrotown condo, noted: “I was overwhelmed by deciding what would fit in my new space. The MovingUp team didn’t just move boxes—they provided practical advice on furniture placement, helped me make decisions about what to keep, and efficiently handled donation pickups for items I couldn’t take with me. Their dumping service for old electronics and unusable items saved me countless hours of stress.”
North Vancouver: Navigating Challenging Terrain
The unique topography of North Vancouver creates specific moving challenges. Steep driveways, multi-level homes built into hillsides, and narrow winding roads require experienced movers with local knowledge.
Lynn Valley’s Hillside Challenges
Daniel and Sophia K. recently moved into a Lynn Valley home with a steep driveway and multi-level interior. “We were concerned about how movers would handle our grand piano and large sectional sofa given the home’s layout,” they explained. “The MovingUp team arrived with specialized equipment, assessed the situation, and executed a perfect plan. They used proper lifting techniques, protective gear for the home’s surfaces, and creative problem-solving to get everything placed exactly where we wanted it.”
North Vancouver’s terrain doesn’t intimidate our experienced teams. We arrive prepared with the right equipment and sufficient crew members to handle the physical demands these moves often present.
Deep Cove to Edgemont Village
When the Thompson family relocated from Deep Cove to Edgemont Village, they were concerned about moving during North Vancouver’s rainy season. “MovingUp provided waterproof coverings for all our belongings, laid protective floor coverings to prevent tracking mud, and worked efficiently despite the weather,” noted James Thompson. “Most impressively, they helped disassemble our complex home office setups and reassembled everything perfectly in the new location, even managing all the cables and connections for our technology.”
West Vancouver: Luxury Moving Expertise
West Vancouver’s upscale homes often contain high-value items requiring specialized care. Our West Vancouver clients frequently comment on our team’s professionalism when handling valuable possessions.
British Properties Estate Moving
The Andersons, relocating within British Properties, needed a moving company capable of handling their extensive art collection and designer furniture. “MovingUp’s team was professionally dressed, extremely courteous, and demonstrated exceptional knowledge about handling our more valuable items,” Mrs. Anderson shared. “They prepared detailed inventory lists, used museum-quality packing materials for our artwork, and coordinated perfectly with our interior designer for furniture placement. The entire process felt more like working with luxury concierges than traditional movers.”
Ambleside Waterfront Relocation
Dr. Johnson’s move to an Ambleside waterfront property required careful coordination with building management and attention to timing regulations. “MovingUp handled all the paperwork and permits required by the building,” he explained. “Their team worked within the strict moving hours, efficiently used the service elevator without disrupting other residents, and completed the entire move—including assembly of my home office and media room—in a single day. Their professionalism made a potentially stressful experience completely smooth.”
Beyond Moving: Our Comprehensive Services in Action
While moving forms the core of our business, many customers specifically highlight our additional services as game-changers in their relocation experience.
Assembly and Disassembly Expertise
The Rodriguez family recently moved to a new home in Burnaby and purchased several pieces of new furniture to be delivered directly to their new address. “Having the MovingUp team handle both our move and the assembly of our new furniture saved us days of work,” explained Carlos Rodriguez. “They expertly assembled our complicated wall unit, mounted TVs securely, and put together the children’s bunk beds—all with precision and care. Their disassembly of our previous furniture was equally impressive, with all hardware organized and labeled.”
Our assembly/disassembly services extend beyond basic furniture to include complex items like exercise equipment, outdoor structures, and custom storage systems. Our technicians arrive with comprehensive tool kits and the experience to handle virtually any assembly challenge.
Packing and Unpacking: The Ultimate Time-Saver
Emily T., a busy healthcare professional in North Vancouver, highlighted our packing services: “As someone working 12-hour shifts, I simply didn’t have time to pack my entire apartment. The MovingUp team arrived with all supplies, created a detailed inventory, and packed everything with remarkable efficiency. Most importantly, when they unpacked at my new place, they respected my organizational preferences and even helped set up my kitchen exactly as I requested. Coming home after my first shift to a fully unpacked home was worth every penny.”
Our packing professionals use industry-best practices to ensure maximum protection for your belongings. From specialized dishware dividers to custom crating for artwork, we approach packing as a science while bringing an artful touch to organization.
Responsible Dumping Services
Environmental responsibility matters to Vancouver residents, and our dumping services reflect this community value. The Chen family in West Vancouver noted: “During our downsizing move, MovingUp helped responsibly dispose of items we couldn’t take with us. They separated recyclables, arranged donation pickups for usable items, and properly disposed of the rest. They even provided documentation showing where everything went—giving us peace of mind that our unwanted items weren’t just ending up in a landfill.”
The MovingUp Customer Experience: Common Threads
While each move is unique, certain themes consistently appear in customer feedback:
Communication Excellence
Customers frequently highlight our communication as a distinguishing factor. From detailed pre-move consultations to clear updates throughout moving day, we keep clients informed at every stage. As Vancouver resident Tanya M. noted: “I always knew what was happening and what to expect next. Their communication removed so much of the uncertainty that typically makes moving stressful.”
Problem-Solving Approach
Unexpected challenges arise in even the most carefully planned moves. Our teams are trained to find solutions rather than focus on problems. When the elevator broke mid-move at Michael J.’s Burnaby apartment building, “the MovingUp team quickly developed an alternative approach, coordinating with building management and adjusting their process without missing a beat.”
Attention to Detail
Small considerations make significant differences. West Vancouver client Patricia N. commented: “They noticed a small scratch on my dining table that I hadn’t even seen before they wrapped it. They documented it, showed me, and then took extra precautions to ensure no additional damage occurred. That level of attention to detail is rare and very appreciated.”
Conclusion: Your Vancouver Moving Partner
At MovingUp, we believe these customer experiences tell our story better than any marketing material could. We’ve built our reputation in Vancouver, Burnaby, North Vancouver, and West Vancouver one satisfied customer at a time. Our comprehensive service offerings—moving, dumping, assembly, disassembly, packing, and unpacking—are designed to make your transition as seamless as possible.
As you plan your next move in the Vancouver area, we invite you to experience the MovingUp difference for yourself. Contact us today for a consultation, and discover why so many of your neighbors trust us with their moving needs.
Our team is ready to create a customized moving plan that addresses your specific requirements, timeline, and concerns. Whether you’re moving a studio apartment or a luxury estate, relocating across the street or across the region, MovingUp brings the same commitment to excellence to every job.
Thank you for considering MovingUp as your moving partner. We look forward to adding your success story to our growing collection of satisfied customer experiences.